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                             Letter of reference
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by Michael Wolff, 21 October 1999
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(translated from German by myself)

Mr. Martin F. Krafft, born on 14 February 1979, was an intern in our company
between 17 May and 16 July 1999.

His well-founded knowledge of computers and data processing made it possible
for us to place him in position at one of our major clients from the start.
There, his tasks ranged from user support to the planning, development, and
deployment of the unattended migration of all company PCs to WinNT 4.0. This
minimised our expenditure of time and thus cost.

Mr. Krafft also assisted with general administration tasks of our NT network
and helped with the design of a MS Access database.

For another client, he developed an ASP script for the processing of forms for
the client's web site.

Mr. Krafft quickly familiarised himself with the tasks laid upon him, and
completed them to our fullest satisfaction, without exception. He possesses
a keen perception and good manners. His work was of very high quality
throughout, and his commitment exceeded the normal bounds. Organisational
tasks he completed promptly, and with great care.

The above reflects the feedback we received from out clients, who have always
appraised his work.

The employment contract ends due to the continuation of Mr. Krafft's studies.
We wish him success therewith, and all the best for his future.

.. class:: signature

signed Michael Wolff
Team leader
INTACT Computer Service GmbH